30 DAY GUARANTEE
We guarantee our services for 30 days once the person(s) treated has returned for the follow up re-check or re-treat appointment (whichever applies to the case as shown on your initial invoice). If evidence of re-infestation is found, we will re-treat the re-infested person(s) one time for free within the 30 day period.
This guarantee applies to any individual treated by Lice Ladies when all of the following are met:
- The follow-up (re-check or re-treat, whichever applies to the case) appointment is scheduled and adhered to (5-10 days after the initial appointment)
- Every person living in the same household with the treated individual is checked by Lice Ladies. If additional cases are identified, Lice Ladies must treat the infested individual(s).
- The maintenance check that we teach on the follow up appointment is adhered to on a weekly and ongoing basis. Any new evidence of head lice is picture emailed to firstname.lastname@example.org in order to verify what is being combed out of the hair.
This tool we teach will also help parents/guardians detect any new infestation within 7-10 days.